Payments & HSA/FSA
What payment methods do you accept?
Available payment methods are shown at checkout. Select your preferred option and complete the requested billing information before submitting the order.
Does Med Mart Supply bill Medicare, Medicaid, or insurance?
No. Med Mart Supply is a private-pay retailer and does not bill Medicare, Medicaid, or private insurance. You are responsible for payment at checkout. If you plan to seek reimbursement, check with your plan before purchasing; reimbursement is not guaranteed...
Why was my payment declined?
A payment may be declined because of billing details, available funds, card restrictions, or an issuer security check. Review the information entered and contact your card issuer if the issue continues. You may also try another payment method offered...
How do I use a promo code?
Enter the promo code in the designated field during checkout and apply it before placing your order. Promotions may have dates, product exclusions, or other terms. If a valid code does not apply, review its terms or contact us before completing the purchase...
Can I use HSA or FSA funds for my purchase?
Eligible purchases may be completed with HSA or FSA funds through TrueMed. Eligibility depends on the product and your plan. Follow the TrueMed option when shown and keep your documentation for your records.